FAQ
Frequently asked questions
Is Vyelle a menopause supplement? +
No. Vyelle is a daily wellness powder formulated specifically for women 45+, supporting energy, skin, gut health and calm. We make no menopause-specific claims and use no menopause botanicals. It's a precision daily supplement, not a menopause product.
Can I take it alongside HRT? +
Many of our customers do. Vyelle contains no phytoestrogens or hormonal botanicals, so it's unlikely to interfere. That said, always consult your doctor or pharmacist before adding any supplement to an existing prescription regime.
Why no iron? +
Most women over 45 no longer lose iron monthly through menstruation. Excess dietary iron is pro-oxidative — it can actually generate free radicals. We left it out deliberately. If you have a diagnosed iron deficiency, speak to your GP about a targeted supplement.
Is it vegan? +
Not quite. The collagen in Vyelle is marine-derived (from sustainably sourced fish). All other ingredients are plant-derived or synthetic (laboratory-made vitamins and minerals). If you're vegan and want to avoid marine collagen, Vyelle isn't the right product for you right now.
Is it dairy-free and gluten-free? +
Yes to both. Vyelle contains no dairy, no gluten, no soy, and no artificial colours or flavours.
What does it taste like? +
Vanilla Rose. It's subtle, smooth and not sweet. No chalk, no protein-powder aftertaste. Most customers mix it into warm water, oat milk or a morning smoothie.
When should I take it? +
Morning is typical — it fits naturally into a morning routine. The most important thing is daily consistency, not the exact time. Take it however you'll remember to take it.
How long before I see results? +
Most customers notice a difference between 4–6 weeks. Some feel more energised sooner; skin and hair changes typically take longer. Bodies are different. Give it a full jar before making a judgement.
How long does shipping take? +
UK orders typically arrive within 2–3 working days of dispatch. You'll receive a tracking notification by email. Orders placed before 2pm on working days are usually dispatched the same day.
Do you ship internationally? +
Currently UK only. We're working on international shipping — follow us or sign up to our email list to hear when it's available.
What's your returns policy? +
If you're not satisfied with your first jar within 30 days of purchase, email hello@vyelle.com and we'll issue a full refund. No questions asked. For subsequent orders, standard UK consumer rights apply: you have 14 days to return an unopened product from the date of receipt.
How should I store it? +
Cool, dry place with the lid closed. No refrigeration needed. Shelf life is 24 months from manufacture — the best-before date is printed on the bottom of the jar.
Can I take it if I'm pregnant or breastfeeding? +
Vyelle is not formulated for pregnant or breastfeeding women. Some ingredient doses are not appropriate for pregnancy. Please consult your midwife or doctor before taking any supplement during pregnancy or breastfeeding.
How does the subscription work? +
We send you a fresh jar every 30 days. You'll be charged automatically at the discounted subscription price. Skip a month, pause, or cancel any time directly from your account — no fees, no phone calls, no drama.