FAQ

Frequently asked questions

Is Vyelle a menopause supplement? +

Daily Renewal is daily nutritional support for women 45+, including the menopause years. It combines collagen, prebiotic fibre, vitamins, minerals and botanicals in one scoop. It is not hormone therapy or a treatment for menopause, and does not replace prescribed care.

Can I take it alongside HRT? +

Ask your prescribing clinician or pharmacist to check the complete ingredient list against your HRT, other medicines and health history before starting. A supplement is not automatically compatible with every prescription, and Vyelle does not replace HRT.

Why no iron? +

Most women over 45 no longer lose iron monthly through menstruation. Excess dietary iron is pro-oxidative — it can actually generate free radicals. We left it out deliberately. If you have a diagnosed iron deficiency, speak to your doctor about a targeted supplement.

Is it vegan? +

Not quite. The collagen in Vyelle is marine-derived (from sustainably sourced fish). All other ingredients are plant-derived or synthetic (laboratory-made vitamins and minerals). If you're vegan and want to avoid marine collagen, Vyelle isn't the right product for you right now.

Is it dairy-free and gluten-free? +

Yes to both. Vyelle contains no dairy, no gluten, no soy, and no artificial colors or flavors.

What does it taste like? +

Fresh Lemon. Smooth, clean, and lightly sweet from monk fruit — not sugary. No chalk, no fishy aftertaste. We recommend cold water; it also mixes well into anything cold or room-temperature.

When should I take it? +

Morning is typical — it fits naturally into a morning routine. The most important thing is daily consistency, not the exact time. Take it however you'll remember to take it.

How long before I see results? +

Most customers notice a difference between 4–6 weeks. Some feel more energized sooner; skin and hair changes typically take longer. Bodies are different. Give it a full jar before making a judgement.

How long does shipping take? +

Orders are processed within 1–2 business days, Monday–Friday excluding US federal holidays, and ship with UPS from California. US shipping is included with our current monthly and one-time offers. Your shipping email includes tracking and the carrier’s estimated delivery date. Delivery dates are estimates, not guarantees.

Do you ship internationally? +

Currently US only. We're planning international expansion thoughtfully — sign up to the email list to hear when it's available.

What's your returns policy? +

If you are not satisfied with your first order, contact hello@getvyelle.com within 90 days of receiving it for a full refund. No product return is required under the guarantee. Subscription shipments within your first 90 days are also covered. See our Refund Policy for complete terms, including subsequent orders.

How should I store it? +

Cool, dry place with the lid closed. No refrigeration needed. Shelf life is 24 months from manufacture — the best-before date is printed on the bottom of the jar.

Can I take it if I'm pregnant or breastfeeding? +

Vyelle is not formulated for pregnant or breastfeeding women. Some ingredient doses are not appropriate for pregnancy. Please consult your doctor or midwife before taking any supplement during pregnancy or breastfeeding.

How does the subscription work? +

One jar costs $59 per month, with one jar delivered monthly and free US shipping. It renews monthly until cancelled. Skip, pause or cancel from your account before your next billing date, or email hello@getvyelle.com for help. Prefer a one-time purchase? Choose one jar for $100, three jars for $207 or six jars for $354. The three- and six-jar bundles never renew. Existing subscriptions follow the terms shown in the order confirmation and account.