Shipping Policy

Last updated: August 2026

Vyelle is currently available within the United States as we build our first customer community. We plan to expand thoughtfully as we grow.

US shipping

All US orders ship via USPS Priority Mail. Shipping is free on every subscription order — both The 90-Day Ritual and the Monthly plan. One-time orders ship for a flat $9. Estimated delivery is 1–3 business days after dispatch. Orders are fulfilled by our fulfillment partner, West Coast FBA Prep, in Mission Viejo, California.

Order processing

Orders are processed within 1–2 business days (Monday–Friday, excluding US federal holidays). You will receive a tracking email once your order ships.

Subscription shipments

The 90-Day Ritual ships 3 jars in one delivery, once every 3 months, billed $177 per delivery. The Monthly plan ships 1 jar every month, billed $69 per shipment. Every subscription shipment includes free US shipping, and you will receive a shipping confirmation email with tracking for each delivery. You can skip, pause or cancel your subscription at any time from your account.

Tracking

USPS tracking is included on every US order. Track your shipment at usps.com using the tracking number in your shipping confirmation email.

Delivery estimates

Delivery times are estimates and not guaranteed. Delays may occur due to weather, carrier issues, or other factors outside our control. If your order is ever significantly delayed, we will notify you by email.

Address accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned due to an undeliverable address, we will contact you to arrange re-shipment.

Lost or damaged packages

If your tracking shows delivered but you have not received your order, or your order arrives damaged, contact us within 14 days at hello@getvyelle.com. We will work with USPS to locate the package and replace it or issue a full refund as appropriate.

Contact

hello@getvyelle.com